A.R.M Mobile & In-Shop Services Policies
Cancellation Policy
Please contact us 24 hours prior to your appointment if you need to cancel. If you plan to cancel and not reschedule, or cancel under 24 hours before your appointment, a $20 cancellation fee will be credited to your account. To pay, please contact apredlinemoto@gmail.com or call 802-369-9648. Cancellation fee must be paid before another appointment may be scheduled. (Cancellation Fees do not accumulate late fees.)
Payment Policy
Payments MUST be provided once a single work period or "service call" has finished. (A Work Period or "Service Call" is defined as the start and end of an Appointment. The service technician on said "Service Call" is deemed responsible for deciding when the start and end of an Appointment, "Service Call" or Work Period may happen.) The technician on call for said work period is responsible for collecting payment in any way deemed necessary. Clients may be billed at a later date if approved by Gus Linnebur. Payment Plans can be made if approved by Gus Linnebur. If a payment is past due for more than Thirty (30) Days, a late fee of Five (5%) of the total payment will be applied every Thirty (30) Days until the payment is made in full.
Customer/Client Supplied Part's Policy
Customers/Clients who wish to supply part(s) are subject to a 3% labor rate increase. Gus Linnebur is not responsible for honoring any manufacturers warranties and will not warranty labor on customer supplied part(s) under any circumstance.
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Customers/Clients who do not supply part(s) will be charged the normal hourly labor rate for the service they select. Part(s) Supplied by Gus Linnebur will carry the manufacturers warranty in its entirety. Labor is not subject to warranty under any circumstance.